Refund & Cancellations Policy
At PRODLAKE, we strive to provide high-quality educational content. However, we understand that there may be circumstances where you need to request a refund or cancel your enrollment.
Refunds are available for courses within 4 days of purchase, provided that you have not accessed more than 20% of the course content. After this period or if more content has been accessed, refunds will not be granted.
To request a refund, please contact our support team at +91-7517412039 with your order details and reason for the refund. We will review your request and respond within 4 business days.
You may cancel your course enrollment at any time. However, cancellations after 4 days of enrollment are not eligible for a refund.
Certain items, such as downloadable materials, certificates, or customized courses, are non-refundable once accessed or issued.
Approved refunds will be processed within 4 business days to the original payment method. Please note that it may take additional time for the funds to appear in your account, depending on your payment provider.
We reserve the right to modify this Refund & Cancellations Policy at any time. Any changes will be communicated on our website.